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Hygiene Hub Portal
👋 Welcome to the Hygiene Hub Portal!
You can use this page as a guide to help you find all the required information and operational links. You can also use it to access policies and documents.
Getting Started
Expenses
Collections
Distributions
Events & Engaging Companies
Marketing
Policies
Cheat Sheets
Getting Started
Thank you for giving your time and experience to the Hygiene Hub! You are helping us achieve our mission to tackle Hygiene Poverty in Ireland.
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Hygiene Hub was galvanised by the belief that everyone has a right to access hygiene products, feel clean, and feel self-confident. Hygiene Hub is a grassroots, community-led organisation. We collect and re-distribute hygiene and personal grooming items to Irish charities and non-profit organisations. In turn, these organisations give the products out freely to their beneficiaries.
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Our passion stems from a sense of injustice: no one should be facing hygiene poverty in twenty-first century Ireland. Everyone deserves to feel and be clean.
After your induction session, you will be introduced to your Hub Coordinator. They will be your point of contact whilst you’re volunteering. They will show you how the Hub works, and how to get involved. If you don’t hear from your Hub Coordinator, let our Head of Volunteering know, and she can help (Rosie: rosie.mcdonagh@hygienehub.ie).
Most volunteers start with a Hygiene Drive with friends, family or colleagues; set up a new Drop Off Point in a local business; or drive donations of hygiene items to our Community Partners.
Volunteering with Hygiene Hub is flexible and can be scheduled around other commitments you might have.
Don’t worry, setting up a Drop Off Point can take time. Start with independent businesses nearby, particularly where you have a connection. Go into the business and chat with the manager to explain what Hygiene Hub is and how we work. Outline what is expected of them, and how you, as a volunteer, will make sure the items are collected in a timely manner.
We can be flexible: if they aren’t sure whether or not it will work, we can make it easier for them. We have smaller (1m tall) and larger boxes (1.35m) and the business can start with committing for 1 month and see how it goes. Often they stick around much longer!
Hygiene Hub is a great charity for your workplace to support. We encourage volunteers to run a Hygiene Drive in their workplace and ask their colleagues to bring in donations of unopened hygiene, personal care and household cleaning items. It’s a great way to support your local Hub with a bulk donation from a work Hygiene Drive. If requested, we can do a Lunch and Learn presentation too.
Hygiene Hub is a dynamic charity that is always moving and growing. We often look to recruit volunteers in our Head Office with administration or to join a working group for a new area of development. Always keep an eye out on our newsletters to see what new roles are available.
If you have specific business, admin, financial or marketing skills, do let us know by emailing rosie.mcdonagh@hygienehub.ie, we will always use the extra help!
At Hygiene Hub, we are all volunteers, so sometimes things get missed. If there is a problem in your local Hub, start by chatting informally with your Hub Coordinator, together, you might be able to work things out and find a solution.
If you would like to raise a formal complaint, you can reach out to Rosie, our Head of Volunteering at rosie.mcdonagh@hygienehub.ie or Ciára, our Chair of the Board at ciara.dalton@hygienehub.ie.
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Frequently Asked Quations
Expenses
To ensure responsible spending and minimise financial risk, Hygiene Hub has implemented a comprehensive approval process for all expenses. This process promotes accountability, transparency, and alignment with the organisation’s objectives. Below is a detailed guide to our expense management procedures, presented in a question-and-answer format for clarity.
To ensure efficient and transparent expense management at the Hub level, the following steps are established:
Needs Review and Internal List Creation:
Hubs must review upcoming needs and create an internal list of items and proposed costs. This proactive approach ensures that all required expenditures are carefully considered and planned.
Approval by Hub Team Members:
Two Hub team members must sign off on the list of expenses to promote accountability and collaborative decision-making.
Submission to Finance Team:
The expense request, along with the list, must be submitted to the finance team through the designated form, allowing for centralised review and approval.
Finance Team Review and Logging:
The finance team reviews the request and signs off on it, following which it is logged onto the ratification request for comprehensive record-keeping.
Notification in Case of Non-Approval:
In the event of non-approval, the Hub is promptly informed, and reasons are presented to foster transparency and communication.
Funds Transfer Upon Approval:
Upon approval, the requested amount is transferred to the local Hub expense card within 48 hours, ensuring timely access to funds for Hub-related expenses.
Receipt Upload and Verification:
After purchasing the goods, the receipts must be uploaded alongside the expense log for verification, ensuring accurate financial reporting.
To maintain the organisation's focus on its mission and objectives, eligible expenses for Hub card payments include but are not limited to:
Hygiene Products:
Funds can be used to purchase essential hygiene items, such as soap, nappies, and hygiene kits, to support the organisation's charitable endeavours.
Storage-related Costs:
Expenses related to the acquisition or rental of storage solutions, such as racks or containers, are eligible for reimbursement to support the efficient organisation and distribution of donated items.
Trolleys:
The purchase of trolleys to aid in maintaining reasonable manual handling procedures during the distribution of goods aligns with Hygiene Hub's mission to promote health and well-being.
Approved Marketing Materials:
Costs related to producing marketing materials, such as posters, are eligible, as they raise awareness and support for the organisation's initiatives. This, however, is only acceptable when said materials have been approved by the marketing team.
Postage Costs:
Expenses incurred for postage, shipping, or courier services related to the delivery of donated items or fundraising materials are eligible for reimbursement.
Other Essential Items:
Expenses that align with Hygiene Hub's mission and objectives and are deemed essential for the organisation's operations may also be reimbursed following Head Office advance approval.
To maintain the integrity of expense management, the Head Office team will diligently monitor card transactions to detect any inappropriate use. The process includes:
Initial Communication:
If misuse is identified, the Head Office team will communicate directly with the Hub Coordinator to address the concern and request that any inappropriate use of the card cease promptly. This proactive approach aims to rectify any misunderstandings or unintentional mistakes.
Decisive Action for Continued Misuse:
In the event of continued inappropriate card use by a Hub, the Head Office will take decisive action to safeguard the organisation's financial resources and reputation. If necessary, the card may be withdrawn from the respective Hub with immediate effect, and further measures may be taken to prevent recurrence.
Incident Reporting:
All misuse incidents shall be reported on the incident register and reported to the Board.
To ensure transparency and accuracy in expense management, receipts must be uploaded for every purchase made, including those made with prepaid expense cards or personal funds. The requirements include:
Receipt Upload:
Receipts must be uploaded alongside the expense log for verification.
Temporary Freeze for Missing Receipts:
Failure to provide receipts may result in a temporary freeze of Hub funds until all expenses are accounted for and verified.
Audit Trail:
By diligently collecting and recording receipts, Hygiene Hub ensures a clear audit trail and demonstrates responsible financial stewardship.
Volunteers and employees can obtain refunds for purchases made with personal funds by ensuring that the purchase was pre-approved and retaining the original receipt. To request a refund, they must indicate on the Expense Tracking form that a refund is needed, attach the receipt, and provide their bank account details and address. The finance team will review the submission, and upon approval, process the refund to the provided bank account, ensuring all personal fund expenditures are properly documented and reimbursed in a timely manner.
Eligible fuel expenses for reimbursement include those directly related to official collections, product drops, or other essential activities performed by volunteers and employees during their duties for Hygiene Hub.
Specific details are as follows:
Official Collections and Drops:
Fuel expenses incurred while collecting or delivering hygiene products to communities in need or storage units are eligible for reimbursement.
2. Approved Hygiene Hub Business:
Fuel used for attending outreach programs or other approved activities that advance the organisation's mission is reimbursable.
3. Documentation Requirements:
Volunteers and employees seeking reimbursement must submit necessary documentation, including receipts and a clear description of the purpose and destination of the trip. Expenses will be evaluated to ensure they are directly associated with official Hygiene Hub duties.
The expenses protocol for fuel purchases involves several steps:
Request Submission:
Volunteers and employees can request a refund for fuel used during collections or drops of products through the expense request form, following the same approval approach as other expense refunds.
Mileage Calculation Tool:
The AA Roadwatch mileage calculator can be used to calculate fuel used between drop-off points/community partners and the storage unit, taking into account the specific car model for accurate calculation.
Submission of Breakdown and Receipts:
Volunteers must submit the breakdown and any relevant receipts in the Expense Tracking form, tagging it as indicating "Fuel Refund Needed" in the category column.
If you receive a donation in cash or cheque, you should log it using the Offline Monetary Form to ensure it is properly recorded and added to your bank balance. If you receive cash, you can deposit it directly into our bank account. Our bank account details can be found in the shared drive. Ensure that all details of the donation are accurately logged to maintain transparency and accurate financial records.
Yes, you can use the Hub expense card for online purchases, provided the expenditure has been pre-approved and falls within the eligible categories of expenses. Ensure that you retain all digital receipts and upload them to the Expense Tracking form for verification and record-keeping. This helps maintain accountability and ensures that all expenses are properly documented.
Frequently Asked Quations
Collections
At Hygiene Hub, we are committed to efficiently managing and distributing hygiene items to our community partners. Our collection process involves gathering donations from various drop-off points across our hubs. To ensure accuracy and transparency, all collections, purchases, and discarded items must be properly logged. Below are common questions and answers regarding our collection and logging procedures.
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By following these procedures, we ensure that all hygiene items are accurately logged, whether collected, purchased, or discarded. This allows Hygiene Hub to maintain transparency, accountability, and efficiency in distributing essential hygiene products to those in need.
To log hygiene items collected from drop-off points, follow these steps:
Go to the Collection Form on the page.
Enter your email, Hub name, and collection point.
Weigh all collected items and log the weight in the form.
Submit the form to ensure the items are properly recorded.
We only accept unopened and unused hygiene items. However, we occasionally accept open bags of nappies. Items such as water bottles left in the donation boxes or any damaged items should be weighed and calculated as discarded stock. This helps us maintain the quality and integrity of the donations we distribute.
For items that are damaged or not acceptable (such as open bottles or spoiled goods), follow these steps:
Weigh the discarded items.
Go to the Collection Form and log the weight under "Discarded Stock."
This ensures that we have an accurate record of all items, including those that cannot be used.
If you purchase hygiene items for the Hub, follow these steps:
Weigh the purchased items.
Log the items under "Collected" in the Collection Form.
Select "Hub Purchase" from the drop-down menu.
Log the cost of the items to ensure accurate financial tracking.
For items collected during hygiene drives and school drives, follow these steps:
Go to the Collection Form and select "Drives" from the drop-down menu.
Weigh the full amount of items collected.
Log the total weight to ensure it is properly recorded under the specific drive category.
After your induction session, you will be introduced to your Hub Coordinator. They will be your point of contact whilst you’re volunteering. They will show you how the Hub works, and how to get involved. If you don’t hear from your Hub Coordinator, let our Head of Volunteering know, and she can help (Rosie: rosie.mcdonagh@hygienehub.ie).
Most volunteers start with a Hygiene Drive with friends, family or colleagues; set up a new Drop Off Point in a local business; or drive donations of hygiene items to our Community Partners.
Volunteering with Hygiene Hub is flexible and can be scheduled around other commitments you might have.
Don’t worry, setting up a Drop Off Point can take time. Start with independent businesses nearby, particularly where you have a connection. Go into the business and chat with the manager to explain what Hygiene Hub is and how we work. Outline what is expected of them, and how you, as a volunteer, will make sure the items are collected in a timely manner.
We can be flexible: if they aren’t sure whether or not it will work, we can make it easier for them. We have smaller (1m tall) and larger boxes (1.35m) and the business can start with committing for 1 month and see how it goes. Often they stick around much longer!
Hygiene Hub is a great charity for your workplace to support. We encourage volunteers to run a Hygiene Drive in their workplace and ask their colleagues to bring in donations of unopened hygiene, personal care and household cleaning items. It’s a great way to support your local Hub with a bulk donation from a work Hygiene Drive. If requested, we can do a Lunch and Learn presentation too.
Hygiene Hub is a dynamic charity that is always moving and growing. We often look to recruit volunteers in our Head Office with administration or to join a working group for a new area of development. Always keep an eye out on our newsletters to see what new roles are available.
If you have specific business, admin, financial or marketing skills, do let us know by emailing rosie.mcdonagh@hygienehub.ie, we will always use the extra help!
At Hygiene Hub, we are all volunteers, so sometimes things get missed. If there is a problem in your local Hub, start by chatting informally with your Hub Coordinator, together, you might be able to work things out and find a solution.
If you would like to raise a formal complaint, you can reach out to Rosie, our Head of Volunteering at rosie.mcdonagh@hygienehub.ie or Ciára, our Chair of the Board at ciara.dalton@hygienehub.ie.
INSERT
Frequently Asked Quations
Distributions
Distribution refers to the products we donate to our community partners. We log all distributions as we report externally on the no of distributions and the total weight.
When recording distributions, please follow these steps:
Enter the distribution date accurately to track when items were delivered.
Specify whether the items were purchased using Hub funds or not.
Choose the beneficiary type, such as individuals or organisations like shelters or schools.
Select the issue addressed by the distribution, such as support for the International Protection/Asylum system.
Log the weight of the items in kilograms to document the quantity distributed.
Include any additional relevant information in the designated field.
If you identify an error or duplicate entry in your distribution log:
Immediately inform the Head Office team via email at finance@hygienehub.ie.
Provide details about the incorrect or duplicate entry for prompt correction.
Our finance team will assist in rectifying the log to maintain accurate and transparent distribution records
Use the "View Distributions" form on our portal to:
Review and manage all your distribution records.
Verify that each entry accurately reflects the distribution date, funding usage, beneficiary type, issue addressed, and weight of items.
This ensures our distributions are well-documented and aligned with our mission to support communities effectively.**
Frequently Asked Quations
Events & Engaging Companies
At Hygiene Hub, there are various ways we can engage with external companies. We have had huge success working with schools, local businesses and workplaces in a range of ways to support our mission.
Hygiene Hub is a great charity for companies to support. Companies can support us in two different ways:
For companies who manufacture or supply items we distribute, they can make a donation of these items - on a regular or one-off basis. This is a great way to get bulk donations of the essential products.
For those that do not, we encourage employees to run a Hygiene Drive in their workplace and ask their colleagues to bring in donations of unopened hygiene, personal care and household cleaning items. It’s a great way to support your local Hub with a larger donation. If requested, we can do a Lunch and Learn presentation too. Companies can also host fundraisers, or packing days, or simply make a financial contribution to allow us to continue our work. Public facing companies, such as shops and pharmacies can also act as a Drop Off Point for the public to donate items.
To help those facing poverty, Hygiene Hub sets up Drop Off boxes in local businesses where the general public can donate hygiene items. Acting as a Drop Off Point is simple; all we ask is that a business places one of our Donation Boxes on their premises for the public to donate hygiene items into. Volunteers empty the box as needed, and we make sure never to let it overflow. The staff at the business will not have to do anything - our volunteers handle it all. We, in turn, will promote the business as a 'Drop Off Point’ on our website, social media, and in local news coverage.
We can also provide signage to encourage donations.We have had some great success in the past in pharmacies, shops, hairdressers and laundrettes who have hosted a Drop Off Point for us.
Start by approaching businesses local to you to make it as easy as possible for you to manage. We recommend starting with independent businesses. These are usually owner run and so the manager is often on-site, and a decision can be made there and then.
Approach a potential Drop Off Point face to face - we have a template letter or flyer you can bring along to provide some additional information about who we are. Where this isn’t possible, you can contact them via email. Once the business has agreed, complete this form and provide them with one of our branded collection boxes (check with your Hub Coordinator on the local of your Hub’s local boxes) and offer them branded posters too.
Share the information with the others in your Hub so that the information can be publicised on your Local Hub’s social media. If the Drop Off Point has a social media platform, make sure to share this too - as if they are tagged, they can reshare.
It depends on your location. Head Office sends a shipment of boxes to each Local Hub as required, so please check with your Hub Coordinator about the location of your local Hub’s boxes. In some Hubs, they are in the storage unit, whereas in others they might be in a volunteer’s house.
Absolutely! Hygiene Hub is a great charity for companies to support. For companies who manufacture or supply items we distribute, they can make a donation of these items - on a regular or one-off basis. For those that do not, we encourage employees to run a Hygiene Drive in their workplace and ask their colleagues to bring in donations of unopened hygiene, personal care and household cleaning items. It’s a great way to support your local Hub with a bulk donation. If requested, we can do a Lunch and Learn presentation too. Companies can also host fundraisers, or packing days, or simply make a financial contribution to allow us to continue our work. Public facing companies can also act as a Drop Off Point for the public to donate items. Simply email partners@hygienehub.ie and the Partnerships Team can advise on how best to get your workplace involved!
Absolutely! Schools can host Hygiene Drives and fundraisers just like a company can. We also work with schools to promote an understanding of Hygiene Poverty among their students. We can provide lesson plans and educational materials for both primary and secondary students that teachers can use to start conversations about hygiene poverty, human dignity and taking action. We have a dedicated Schools Team made up of volunteers all across the country who you can contact via schools@hygienehub.ie
Yes of course! Any group of people can come to together to host a hygiene drive. We have had huge success in the past with sports clubs, book clubs and even birthday parties. Simply email partners@hygienehub.ie and the Partnerships Team can advise on how best to get your group involved!
A Hygiene Drive is a really simple way to get people involved in tackling hygiene poverty and supporting their local communities in a really practical way. Organising one is simple, the group simply pick a time and ask everyone in their workplace/club/school or friends and family to donate an item or two. These items are then donated in bulk to a local organisation who needs them.
Any group of people! Most commonly companies and schools host hygiene drives, but we also have had sports clubs, book clubs and lots of other groups ranging from 1-1,000+ people host drives.
They simply need to email partners@hygienehub.ie and the Partnerships Team will take it from there! Once it is organised, the Partnerships Team link the group and the local Hub Team in to liaise the collection of items.
Yes. Hygiene Drives can work however the group would like! Often companies also run fundraisers for the employees who are not on site - or for those who maybe keep forgetting to bring their items in. Doing both is a great way to ensure everyone in the organisation can get involved in a way that suits them.
While we don’t yet offer on site corporate volunteering days as we do not yet have a warehouse, we do work with companies who want to donate a bit more time. This tends to be packing days. This involves matching the organisation with a local community partner, provide the organisation with a specific list of items to get, and then the group packs these items into bags provided by Hygiene Hub. Volunteers then collect these items and donate them on to the local community partner.
Schools can host Hygiene Drives and fundraisers just like a company can. We also work with schools to promote an understanding of Hygiene Poverty among their students. We can provide lesson plans and educational materials for both primary and secondary students that teachers can use to start conversations about hygiene poverty, human dignity and taking action. We have a dedicated Schools Team made up of volunteers all across the country who you can contact via schools@hygienehub.ie
Frequently Asked Quations
Marketing
Distribution refers to the products we donate to our community partners. We log all distributions as we report externally on the no of distributions and the total weight.
Once you attend induction and meet your local Hub Coordinator, you should then be given your Hygiene Hub volunteer t-shirt and a digital volunteer ID.
Our logos, along with all other marketing materials are available in the Marketing Folder on Google Drive.
Our posters, fliers and other marketing materials are available to download from the Marketing Folder on Google Drive. Your Hub Coordinator might also have some printed off already, so be sure to check with them too!
While all drop off posters should be uniform across all drop off points across the country, there might be times when you need to create a local poster or flyer for an event. This is permitted as long as Hygiene Hub’s Brand Guidelines are followed. Our logo, charity number, and website must be present on any printed materials, and any new materials must be approved by the Marketing Team, so be sure to email marketing@hygienehub.ie for approval prior to printing or distributing any new materials.
Yes, we have been gathering stock images through out work over the past couple of years. While we do not have lots, we add when we can. All stock images are available in the Stock Image folder on Google Drive. You are also permitted to use stock images from the likes of: https://unsplash.com/ or https://pixabay.com/ which provide free / unlicensed stock libraries.
Yes. We need to make sure, as an organisation, that we all talk about our work in the same way. The way we talk about poverty needs to be carefully thought through so we don’t cause offence and to encourage others to join us on our mission. In short, we should always try to highlight why we do what we do by explaining what we are doing to help those of us pulled in poverty. You can do this by appealing to people’s shared values of comparison and justice, and provide context through data and stories (feel free to mention any quotes from Community Partners to show the impact of what we do). It also helps to use metaphors to help others understand poverty; poverty restricts people’s options; people are pulled or locked into poverty. We aren’t here to save people from poverty, we are simply providing a helping hand to those in times of need. Be sure to read ‘Framing our Language’ for more information.
You should have access to Canva Pro through your local Hubs email address; that is <county>@hygienehub.ie. You should also have access to the local hubs Instagram account.
Yes, if you would like to receive any training on how best to use social media to garner support for your local hub (and Hygiene Hub generally!), please email ciara.dalton@hygienehub.ie to arrange.
Yes absolutely! All Hubs are welcome to seek media coverage from theri local press, as it can be a great way to garner local support from businesses and supporters, and to spread awareness about what is happening in your local community. However, all external media or printed materials have an approval process to ensure consistency and accuracy in all coverage that we get. It is great to have these opportunities, so please make sure to email marketing@hygienehub.ie prior to publication so they can approve the content.
Our posters, along with all other marketing materials are available in the Marketing Folder on Google Drive.
Yes! Hygiene Hub runs 3 national campaigns each year. Our Back to School campaign is a donation-appeal campaign that runs over the summer months with a focus on providing items to families struggling with the cost of going back to school. National Hygiene Week runs in September each year and is primarily an awareness-raising campaign where we seek to spread the work about what we do to as many people as possible. NHW closes with our annual Hike for Hygiene fundraiser to raise some much needed funds to support our work. Our Christmas Campaign starts on 1st November each year and is a donation-appeal campaign running up to mid-December with the aim of collecting as many items as possible to ensure no one has to go without over the Christmas period. While the primary aim of our work is to provide the basics, our Christmas campaign shifts slightly to focus on more ‘luxury’ items as well, so we ask for things that you could consider gifting a friend, like a toiletry gift set for example. This is an important element of this campaign, as for some we support, this may be the only gift they get that year. We also might run smaller social media campaigns throughout the year such as Re-Gift in January which encourages people to donate any unwanted hygiene items received at Christmas, or Buy One, Give One which we sometimes run in the Spring to encourage supporters to avail of Buy One, Get One Free and other deals like that.
Send an email to ciara.dalton@hygienehub.ie to arrange a chat! We are always looking for more ideas on campaigns - or ways to improve our existing campaigns, so new ideas are always welcome!
When recording distributions, please follow these steps:
Enter the distribution date accurately to track when items were delivered.
Specify whether the items were purchased using Hub funds or not.
Choose the beneficiary type, such as individuals or organisations like shelters or schools.
Select the issue addressed by the distribution, such as support for the International Protection/Asylum system.
Log the weight of the items in kilograms to document the quantity distributed.
Include any additional relevant information in the designated field.
If you identify an error or duplicate entry in your distribution log:
Immediately inform the Head Office team via email at finance@hygienehub.ie.
Provide details about the incorrect or duplicate entry for prompt correction.
Our finance team will assist in rectifying the log to maintain accurate and transparent distribution records
Use the "View Distributions" form on our portal to:
Review and manage all your distribution records.
Verify that each entry accurately reflects the distribution date, funding usage, beneficiary type, issue addressed, and weight of items.
This ensures our distributions are well-documented and aligned with our mission to support communities effectively.**
Frequently Asked Quations
Policies
Distribution refers to the products we donate to our community partners. We log all distributions as we report externally on the no of distributions and the total weight.
When recording distributions, please follow these steps:
Enter the distribution date accurately to track when items were delivered.
Specify whether the items were purchased using Hub funds or not.
Choose the beneficiary type, such as individuals or organisations like shelters or schools.
Select the issue addressed by the distribution, such as support for the International Protection/Asylum system.
Log the weight of the items in kilograms to document the quantity distributed.
Include any additional relevant information in the designated field.
If you identify an error or duplicate entry in your distribution log:
Immediately inform the Head Office team via email at finance@hygienehub.ie.
Provide details about the incorrect or duplicate entry for prompt correction.
Our finance team will assist in rectifying the log to maintain accurate and transparent distribution records
Use the "View Distributions" form on our portal to:
Review and manage all your distribution records.
Verify that each entry accurately reflects the distribution date, funding usage, beneficiary type, issue addressed, and weight of items.
This ensures our distributions are well-documented and aligned with our mission to support communities effectively.**
Frequently Asked Quations
Cheat Sheets
Distribution refers to the products we donate to our community partners. We log all distributions as we report externally on the no of distributions and the total weight.
When recording distributions, please follow these steps:
Enter the distribution date accurately to track when items were delivered.
Specify whether the items were purchased using Hub funds or not.
Choose the beneficiary type, such as individuals or organisations like shelters or schools.
Select the issue addressed by the distribution, such as support for the International Protection/Asylum system.
Log the weight of the items in kilograms to document the quantity distributed.
Include any additional relevant information in the designated field.
If you identify an error or duplicate entry in your distribution log:
Immediately inform the Head Office team via email at finance@hygienehub.ie.
Provide details about the incorrect or duplicate entry for prompt correction.
Our finance team will assist in rectifying the log to maintain accurate and transparent distribution records
Use the "View Distributions" form on our portal to:
Review and manage all your distribution records.
Verify that each entry accurately reflects the distribution date, funding usage, beneficiary type, issue addressed, and weight of items.
This ensures our distributions are well-documented and aligned with our mission to support communities effectively.**